Privacy Policy

Last updated: 26 June 2025 This privacy policy applies to the services and website of Pixxels, a trade name of Up Top Solutions LTD. We respect the privacy of our website visitors and clients, and we ensure that the personal data you share with us is treated with care.

1. Who we are

Pixxels
Up Top Solutions LTD

Pergamou 9a
2040 Strovolos, Nicosia
Cyprus

Email: info@pixxels.nl

2. What personal data we collect

When you use our services or contact us through our website forms, we may collect the following information:

First and last name
Email address
Phone number
Company name
Website URL
Message content
IP address (via Google Analytics and/or security tools)
Technical data (e.g. browser, device, session info)

These data are stored in our website backend (Elementor submissions) and sent to bjorn@pixxels.nl.

3. Why we collect this data

We only process your personal data for the following purposes:

Responding to your questions or requests
Preparing and sending quotes
Improving our services
Sending updates or emails (only to existing customers)
Meeting legal obligations (e.g. invoicing)

4. Legal basis for processing

We process your personal data based on:

Your consent (e.g. submitting a form)
Performance of a contract (e.g. preparing a quote)
Legal obligation (e.g. accounting)
Legitimate interest (e.g. website security and analytics)

5. Data retention

Form submissions are stored for up to 12 months on our website. Emails and customer data are retained as long as necessary to provide our services and fulfill legal obligations (e.g. 7 years for invoices).

6. Sharing personal data with third parties

We only share your data with third parties when necessary:

Mailblue (for communication with existing customers)
Data: name, email, company name, website URL
Moneybird (for accounting and invoicing)
Data: name, email, company details, Chamber of Commerce number, VAT number
Google Analytics (anonymous usage statistics)

These third parties process your data in accordance with their own privacy policies and the GDPR. Data processing agreements are in place where required.

7. Cookies and tracking

Our website uses cookies. On your first visit, we ask for your consent via the CookieYes banner.

We use:
Functional cookies (for correct website operation)
Statistical cookies (Google Analytics)
Security cookies (e.g. Cloudflare Turnstile)

You can manage your preferences via the cookie settings at the bottom of the website.

8. Your rights

You have the right to:

Access your personal data
Rectify your data
Request deletion
Restrict processing
Data portability
Object to processing

To exercise your rights, contact us at info@pixxels.nl.

9. Data security

We take appropriate technical and organizational measures to secure your data. This includes secure connections (SSL), firewalls, regular updates, and restricted access.

10. Complaints

If you have a complaint about how we handle your data, please contact us first. You also have the right to file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens): https://autoriteitpersoonsgegevens.nl

11. Amendment of Privacy Statement.

Pixxels may modify the privacy statement at any time. The most recent version is published on the website. Therefore, always keep an eye on the website for the most recent version. If the new privacy statement affects the way we process data already collected about you, we will notify you by e-mail.

🔒 Questions about this statement? Email us at info@pixxels.nl.

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Privacy Policy

1. Who we are

2. What personal data we collect

3. Why we collect this data

4. Legal basis for processing

5. Data retention

6. Sharing personal data with third parties

7. Cookies and tracking

8. Your rights

9. Data security

10. Complaints

11. Amendment of Privacy Statement.

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